Replace this with your exact billing/refund rules. This is a clean starter policy for a subscription/validity-based service.
1. Overview
Only Care offers plans with defined validity (e.g., 1 day, 3 days, 7 days, 30 days, 3 months). Refund eligibility depends on the plan type and usage.
2. When refunds may be granted
- Duplicate payment for the same plan.
- Payment successful but plan not activated within a reasonable time.
- Technical issues on our side that prevent access to the service.
3. When refunds are not granted
- Change of mind after activation.
- Issues caused by user device/network limitations.
- Violation of Terms or Community Policy leading to suspension/termination.
4. How to request a refund
Email web.onlycare.in with your phone number, payment reference/transaction ID, and the reason for the request.
5. Processing time
Approved refunds are typically processed within 5–10 business days, depending on the payment method and banking timelines.
6. Contact
Questions? Contact web.onlycare.in.